Flat Fee Pricing Investigation Model

February 1st, 2010 → 8:17 am @ // 34 Comments

One of the great competitive advantages we have competing against other Cincinnati private investigators is our flat fee pricing.  Most private investigators charge a retainer of at least $1,000 + expenses.  Then they charge against that retainer at an hourly rate sometimes as high as $100 per hour or more.  Once the first 10 hours are charged against the retainer, the cost to the client begins to skyrocket.  If the P.I. needs 15 total hours to complete the investigation, the final bill will be $1,500.00 plus expenses.  If the investigation takes less than 10 hours, the P.I. should refund any amount not charged against the retainer you paid.

We decided that one of the things clients disliked most about hiring an investigator was the open-ended aspect of the cost – you just never knew how much the final bill was going to be.  That’s why we developed our flat fee pricing guarantee.  The price we quote you is a guaranteed price for a complete investigation.

Our years of experience  in the field has given us a pretty good idea of how long it takes to conduct surveillance investigations.  We use that experience to project the total number of hours it will take us to complete an investigation.  If we go over that time, we eat those hours, but we guarantee we will complete the job.

Sometimes, we underestimate the amount of time it will take to complete a job, but never by much.  More often than not, when we go over our planned time, it’s due to a mistake that we made as investigators (i.e. we temporarily lost contact with the target, etc.).  Other P.I.’s will charge you for those mistakes (and yes, despite what they may tell you, they sometimes lose targets, too).  We believe the guaranteed flat-fee pricing gives our clients peace of mind about their budget, and it gives our investigators an incentive to do a good job the first time around – because we know we’re not getting paid to do it twice, even though we are obligated to our clients to finish the job.

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